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Certified Public Manager Program Curriculua

LEVEL/TITLE	COURSES	HOURS
Level I Front-Line Leadership I To gain skills, knowledge, and behaviors necessary to lead employees to achieve results	Supervision I & Supervision II	14 & 14
	• Supervisory Role & Responsibilities
	• Communication Skills
	• Building Work Relationships with Employees
	• Individual Leadership Style & Effect
	• Situational Leadership
	• Managing Individual Performance
	• Identifying & Resolving Problems
	Total	28 hours
Level II Front-Line Leadership II To understand workplace dynamics and gain techniques to improve group performance	Supervision III & Supervision IV	14 & 14
	• Implementing Change
	• Developing Work Teams
	• Managing Workplace Conflict
	• Preventing Workplace Violence
	• Identifying Customers & Their Needs
	• Improving Customer Satisfaction
	• Communicating Through Writing
	• Practicing Ethical Behavior
	Total	28 hours
Level III The Manager as Facilitator To apply skills and knowledge to effectively influence organizational performance	Orientation	3.5
	MBTI & Communication	4.0
	Emerging Public Management Roles	3.5
	The Manager as Facilitator	7.0
	Hiring for the Right Stuff	6.0
	Performance Management	7.0
	Legislative Protocol	2.0
	Effective Presentations	10.0
	Effective Writing	9.0
	Professional Presence	3.5
	Case Study	3.5
	Book Review	3.5
		62 hours 9 days
Level IV Organizational Systems To integrate and coordinate organizational systems to achieve organizational goals	Emotional Intelligence
	Political/Organizational Savvy	3.5
	The Organization as Culture	3.5
	Negotiation & Mediation	7.0
	Simulation/Case Study	4.0
	Information Management	2.5
	Research & Analysis	2.5
	Safety & Loss Control	2.5
	Administrative Law (Rule Making)	2.5
	Contract Management	2.5
	Emotional Intelligence	6.0
	Employment Law	6.5
	Legislative & Budgeting Process	7.0
	Leadership	4.0
	Leadership Practices Profile	3.0
	Assignment: (rated – must pass) Book Review Agency Budget Report Legislative Observation Report
		57 hours 8.5 days
Level V The Learning Organization To focus more advanced skills on organizational outcomes	Personal Mastery	6.0
	Mental Models	3.0
	Team Learning	6.0
	Shared Vision	3.0
	Systems Thinking	15.0
	Organizational Communication	7.0
	Internet Research – The Learning Organization
		40 hours 6 days
Level VI Strategic Leadership To develop capacities and competencies for innovative state leadership	Applied Ethics	3.5
	Critical Thinking	7.0
	Workforce Planning/HR Management	3.5
	Principles for Partnership	7.0
	Awareness to Action	7.0
	Organizational Transformation	7.0
	Assignments: (rated – must pass) Leadership Practices Survey Action Plan
		35 hours 5 days
Level VII Project & Testing	Job-Related Project Comprehensive Test	50
	Total	50
	Total Classroom Training	250 hours
	Work-related Project	50
	Total hours for certification	300