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511 Traveler Services users weigh in on system

Winter weather and resulting highway challenges elevated use the past two months of the 511 Traveler Services Web site and telephone system to record levels. Many of the people using the system, introduced in 2005, have recommended changes that ultimately will lead to an even better, more responsive system.

Some Web users, responding to the new high bandwidth site introduced last fall, expressed appreciation for the visual enhancements and new options. Their comments follow:

Once again you folks are doing a great job keeping the roads open. Some would not say so, after the last two days but you folks rock. Also you’re web site is very informative I love the cameras. Keep up the good work ...
Joe
Ketchum ID

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My compliments on offering two excellent road condition maps.

I refer to them often as I get calls from the public asking for road conditions daily. I wonder especially with road closures if the information could be updated more frequently. Even if the status of the road remains the same it is nice to have a fairly current date stamp to indicate that the conditions are being monitored.
Amy

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I just wanted to thank you for having a great website that is full of valuable information. My family is trying to travel through Idaho and I was able to find a wealth of information from road closures to cameras and so on.

The site is very well put together and very user-friendly. I am having to look at other nearby states for information as well, and none even compare to the amount of information I was able to get here. A great integration with what looks like Google maps is excellent and from what I have seen seems to work flawlessly.
Thanks again,
Rich

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I would like to take a minute to congratulate you on your Web site.

I regularly monitor sites in Washington, Idaho and Montana when planning trips and Idaho’s is the best. It is very easy to use clear and concise. I particularly like the percent grade info shown for the mountain passes – a big help because I drive a big, heavy older van.

Again congratulations and thank you. Please pass it on to everyone.
Margaret

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I really like your new map of the state showing driving conditions. My only thought is that I found the old color scheme of green yellow and red to be better and more intuitive than the new gray blue and purple.

Good work.
James

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Great work on the new road conditions map. This is a great tool. Easy to use and read.
Thanks a bunch.
JP

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Please correct the legend in the Travelers Services map. The map shows blue gray and purple dots by the legend has the colors brushed across the corresponding dots. Thus the map and the legend do not correspond.

Otherwise the map and its interactions are a great improvement.
Jeff

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Kudos on the new 511 web. Awesome.
Carl